Software Quality Management & Planning
Leading Software Quality Management Service Provider
As the leading player in the field, we offer all services related to quality management and planning. We can evaluate your current situation and make strategies and plans to make it better. Then we can help with making the plans happen in real life. Finally we can train your team to fully adopt the enhanced ways of working.
Need something simpler? We also provide individual Software Quality Management Specialists to help you in precise needs and situations!
Why?
Why should you focus on quality management and planning, and what can you achieve with it?
Quality management brings structure and clarity to software development and quality assurance. When testing is planned early, teams avoid unnecessary delays, last-minute fixes, and ambiguity about roles and responsibilities. A well-managed testing process also keeps developers and testers aligned, ensuring that quality is built into the product from the start, not just checked at the end.
AI has accelerated development pace considerably, which makes good planning even more critical. Without clear, measurable quality goals and traceable tests, defects accumulate silently, and only surface when they are expensive to fix.
With proper quality management, development runs more smoothly, issues are caught early, and software quality improves without slowing things down. It helps development move fast without breaking things, ensuring the end product is reliable and user-friendly. Rather than being a necessary evil, testing becomes a competitive advantage. In the age of AI, this is especially true: speed is easy to achieve, but controlled speed – where quality keeps pace – requires a solid planning and management.
Our work is always guided by VALA Quality Model. In it, Quality Management and Planning is in the second level called Business Focus. That is because Quality should always be managed starting with the business point of view. Read more about our quality model here.
Want to know how we could improve your software quality with proper management & planning? Or why our clients see us as their No.1 preferred partner?
Is your quality strategy mature or not?
What is a good quality assurance strategy made of – Check the maturity of your quality assurance strategy with our test!
“VALA has been involved in Normet’s significant ERP project from the beginning and has been the most important partner in terms of quality assurance. With the help of VALA’s experts, we have developed quality assurance practices for the entire project, and proven practices have also been utilized in other Normet projects.
With VALA’s help, we have also started the development of test automation, and it will play an important role as part of Normet’s quality assurance in various systems. Working with VALA people is smooth, and I hope the cooperation will continue in the future as well.”
– Paavo Kaltiainen, Test and Release Manager, Normet Group Oy
Our Quality Management & Planning service
How do we help you in practice?
We have worked on test planning and test strategies for nearly 20 years, helping our clients bring structure and clarity to testing. Some start from scratch, others need help fixing something already in motion – we do both.
We design test strategies for both traditional software projects and AI-native systems, where non-deterministic behavior places entirely different demands on quality assurance. For AI-assisted development, we help define measurable quality goals and traceable tests, so that speed doesn’t come at the cost of reliability.
Every project is different, and we are used to jumping in at any stage. If testing wasn’t a priority from the beginning, no worries – we help you get things on track without slowing down development. Our specialists don’t just test; they work as part of agile teams, ensuring the right processes, tools and mindsets are in place so that quality becomes a natural part of development.
Our QA Managers support program-level planning and coordination, developing an overarching view of test strategy, risk management, and quality practice alignment across multiple teams or vendors. Our QA Leads are hands-on specialists in project-level execution — test planning, coaching and supporting developers and testers, and making sure that day-to-day testing runs smoothly and efficiently.
Benefits of working with VALA
We’re one of the biggest players in software quality in Finland, and as the Great Place to Work 2025 winner, we attract and retain the best specialists in the field. That means our clients get experts who really know what they are doing.
With 17 years of experience, we know what works and adapt to different industries and project needs.
We also have an active and engaged expert community that constantly shares knowledge. The best practices we develop don’t stay with one client—they spread across our people, meaning our clients benefit from the latest and smartest ways of working.
We work based on our very own Quality Model which we call VALA Levels of Quality. As the name suggests, there are multiple levels (3) in quality that we need to focus on: Building quality from the beginning, keeping Business focus in the quality and in the end the actual, system specific Smart testing. This is the quality manifest we follow and bring with us to the daily work in the client’s teams. Read more about our Quality Model here.
Want to dig deeper?
If you already know the basics, read our guide on Software Quality Guidelines to learn more!
Technologies & Tools
We are technology-agnostic. However, some of our most used Quality Management & Planning technologies and tools include: Jira, Confluence, Browserstack, Sharepoint, Xray, TestRail, Zephyr and Tricentis Tosca.
Some of our Software Quality Management & Planning references by companies and industries
For more information
