Software Quality Management & Planning
Finland’s Leading Software Quality Management Service Provider
As the leading player in the field, we offer all services related to quality management and planning. We can evaluate your current situation and make strategies and plans to make it better. Then we can help with making the plans happen in real life. Finally we can train your team to fully adopt the enhanced ways of working.
Need something simpler? We also provide individual Software Quality Management Specialists to help you in precise needs and situations!
Why?
Why should you focus on quality management and planning, and what can you achieve with it?
Quality management brings structure and clarity to software quality work. When testing is planned early, teams avoid unnecessary delays, last-minute fixes, and confusion about roles and responsibilities. A well-managed testing process also keeps developers and testers aligned, making sure quality is built into the product from the start—not just checked at the end.
With proper quality management, development flows smoother, issues are caught early, and software quality improves without slowing things down. It helps teams move fast without breaking things, ensuring the end product is reliable and user-friendly. Instead of testing being a necessary evil, it becomes a competitive edge.
Our work is always guided by VALA Quality Model. In it, Quality Management and Planning is in the second level called Business Focus. That is because Quality should always be managed starting with the business point of view. Read more about our quality model here.
Want to know how we could improve your software quality with proper management & planning? Or why our clients see us as their No.1 preferred partner?
Is your quality strategy mature or not?
What is a good quality assurance strategy made of – Check the maturity of your quality assurance strategy with our test!
“VALA has been involved in Normet’s significant ERP project from the beginning and has been the most important partner in terms of quality assurance. With the help of VALA’s experts, we have developed quality assurance practices for the entire project, and proven practices have also been utilized in other Normet projects.
With VALA’s help, we have also started the development of test automation, and it will play an important role as part of Normet’s quality assurance in various systems. Working with VALA people is smooth, and I hope the cooperation will continue in the future as well.”
– Paavo Kaltiainen, Test and Release Manager, Normet Group Oy
Our Quality Management & Planning service
How do we help you in practice?
We’ve been working with test planning and company-wide test strategies for over 15 years, helping our clients bring structure and clarity to their testing. Some start from scratch, others need help fixing what’s already in motion—we do both. Our test strategy and planning templates are part of the deal, giving teams a solid base to work from.
Every project is different, and we’re used to jumping in at any stage. If testing wasn’t a priority early on, no worries—we help you get things on track without slowing development down. Our experts don’t just test; they work as part of agile teams, making sure the right processes, tools, and mindset are in place for quality to become a natural part of development, not a roadblock.
Our QA Managers support program-level planning and coordination, helping with big-picture test strategy, risk management, and aligning quality practices across multiple teams or vendors.
Our QA Leads, on the other hand, are hands-on with project-level implementation— planning the testing, coaching and supporting developers and testers, and ensuring the day-to-day testing runs smoothly and effectively.
Benefits of working with VALA
We’re one of the biggest players in software quality in Finland, and as the Great Place to Work 2025 winner, we attract and retain the best specialists in the field. That means our clients get experts who really know what they are doing.
With 17 years of experience, we know what works and adapt to different industries and project needs.
We also have an active and engaged expert community that constantly shares knowledge. The best practices we develop don’t stay with one client—they spread across our people, meaning our clients benefit from the latest and smartest ways of working.
We work based on our very own Quality Model which we call VALA Levels of Quality. As the name suggests, there are multiple levels (3) in quality that we need to focus on: Building quality from the beginning, keeping Business focus in the quality and in the end the actual, system specific Smart testing. This is the quality manifest we follow and bring with us to the daily work in the client’s teams. Read more about our Quality Model here.
Want to dig deeper?
If you already know the basics, read our guide on Software Quality Guidelines to learn more!
Technologies & Tools
We are technology-agnostic. However, some of our most used Quality Management & Planning technologies and tools include: Jira, Confluence, Browserstack, Sharepoint, Xray, TestRail, Zephyr and Tricentis Tosca.
Some of our Software Quality Management & Planning references by companies and industries
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