Financial

In short

VALA’s banking sector client is one of the largest in Finland. It’s been actively transforming its operations to be able to create long-lasting value for its clients. 

The fast changing business environment has set challenges for all the stakeholders but adopting agile capabilities has paid off so far.

Why did the customer choose us?

VALA’s ability to deliver a strong quality-mindset and people who genuinely want client development teams to succeed have been the key elements of the partnership. Winning the trust in the first place was important for both parties and has given a solid foundation to develop the partnership even further in the future.

Business benefits financial

Business benefits we have created

There is an increasing competition between banks in Finland and the Nordic region. The competition is mainly about who is able to deliver the best omnichannel experience for bank users. 

VALA’s services are aiming to foster better quality and create more agile manners in the client’s development teams. With VALA’s help, the client has been able to hold the market leader position and accelerate its digital transformation and capabilities.

Here are some of the individual feedback we have received:

He is very systematic tester, caring teammate and active communicator. He has a lot of potential to grow as QA professionl, but also as a fasilitator and change agent, like Scrum Master. If SM is the path He wants to take in the future, a small mindset change from security-oriented developer into a bit more open minded experimental approach would be beneficial even that change it’s not an issue for he.

He quality of work is superb and the way he documents his work makes it easy for us to continue the work that he has started. His communication and team work skills are excellent. Deniz performs independently and you can be sure that the work that was asked gets done or if Deniz has any questions he is sure to ask them.

He is very precise when it comes to his work which is extremely good quality when doing work as a tester. The quality of our work in our team reflects directly to Ilari as he is the gatekeeper that everything is up to standard.

Thanks for your hard work! I think you’ve improved our testing capabilities especially on the technical spectrum.

He is attentive and notices also small details. He knows when to focus on quality and when to improve. He has contributed a lot to improve our test stability.

Feedback financial case

How is VALA important to the customer

VALA’s ability to deliver a strong quality-mindset and people who genuinely want client development teams to succeed have been the key elements of the partnership. Winning the trust in the first place was important for both parties and has given a solid foundation to develop the partnership even further in the future.

Roles we have at the customer

Other references

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